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CBN Complaints Officer

Suite 2 Level 5, 191 St Georges Terrace Perth WA 6000

Ph :

08 9480 8950

Website :

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

Website :
Telephone :

1800 931 678 (free call)

In writing to :

Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001